Dixa is The Customer Friendship Platform that helps brands build stronger bonds with their customers and eliminate bad customer service through unifying all communication channels and customer data in one platform. This enables agents to help customers faster and have more meaningful conversations resulting in a better overall customer experience.Dixa's conversational customer engagement software supports ongoing conversations between brands and their customers across email, phone, chat, and messaging in real-time. Dixa is based in Copenhagen, Denmark and was founded in 2015 by Krisztian Tabori, Jakob Nederby Nielsen, Jacob Vous Petersen, and Mads Fosselius.